FAQs

I have a question/comment about a class - who can I ask, and how?

You can ask a question or make a comment on a specific class or exercise by posting a comment at bottom of the class page. Our teachers or a member of our team will answer it as soon as possible.

You can also ask us any type of question via the ‘contact us' page and we’ll get back to you as quickly as we can.

Can I watch the videos on a TV?

There are several ways you can watch the videos on a TV. Many smart TVs will allow you to login to yoopod via their browser and watch the videos that way. If your TV doesn't you have two options:

  1. Connect your laptop to your TV with an HDMI or VGA cable
  2. Using Chrome broser you can cast yoopod from your mobile device.

How does online viewing work?

It’s really simple – you only need 2 things:

    • A yoopod subscription
    • A broadband internet connection (with a speed of at least 0.5Mb per second for good performance and picture quality)

Then just browse or search for a video you like and start exercising.

Can I pause, rewind or fast forward through videos?

Yes, hover on the video and use the control bar to do these actions.

Do I need to be online to watch the videos?

Yes, although Essential and Complete members also get a download allowance to watch videos offline.

How can I download a video to my mobile?

Please have a look here to learn how to watch videos offline on your mobile device

How do I report an inappropriate comment about a video?

Thanks for being attentive! Please report it to us using the ‘contact us’ page and we’ll investigate and take action as appropriate.