FAQs

What payment plans can I choose from and how much do they cost?

We offer three membership plans to choose from, each one has both Monthly and Annual payment options. The Annual option offers a discount equal to 3 months free subscription.

You can see all the prices by following this link

Who is Braintree and why do you use them for payments?

Braintree is our secure payment processing provider. We selected Braintree, who is a Paypal company, a major global leader in payment processing, based on their high security standards, their unparalleled experience and excellent reputation for online payments.

How do I become a member?

Becoming a member is really easy! All you need to do is to register by clicking the ‘Join now’ button, then choose your package and complete the payment details. Once you complete the registration you’ll automatically be logged in to the site and you can start using it instantly. We’ll send you an email confirmation with all the details of your subscription so you’ll be all set and ready to exercise. 

Is yoopod really unlimited?

Yes it is! Workout as often as you want - anytime, anywhere. The more the merrier :)

Can I really cancel at any time?

Yes. You can easily cancel your membership online from your account page. When you cancel your account, you will still have full access to the site until the end of your pre-paid period (Monthly/Annual). There are no cancellation fees, but there are no refunds too.

Can I switch between plans?

Switching between plans is easy. Once you become a member you will see the Upgrade/Downgrade options on the site. Click the button and follow a few easy steps. To see the full terms and conditions on upgrades and downgrades please click here.

Can I switch my billing period?

Yes. You can switch from monthly to annual and vice versa. to do this just drop us a line and we'll be happy to help.

I subscribed to the Monthly Package – when will my payment be taken each month?

After your 14 days free trial period ends, your card will be charged the monthly fee every calendar month. You can view the date of your next payment in 'your account' tab on the 'My yoopod' page.

 

What is yoopod's privacy policy?

Please visit our ‘Privacy Policy’ page to learn more.

Where can I see the full Terms & Conditions of using the site and becoming a member?

Please visit our ‘Terms and Conditions’ page for full details.